Legal
Privacy Policy
Last updated: 2024
Introduction
Audpad ("we", "us", "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use Audpad.
Information We Collect
Information you provide directly:
- Account creation: email address, name, password
- Payment: name, surname, phone, address, email
- Contact messages: contact details and message content
- Profile: username, profile photo, preferences
Automatically collected:
- IP address, browser type, operating system
- Service usage data (features used and when)
- Device information and unique identifiers
How We Use Your Information
- To provide and improve our services
- To manage your account and provide support
- To process payments and prevent fraud
- To communicate with you (updates, help requests)
- To analyze and improve our service
- To fulfill legal obligations
Who Can See Your Data
- Only accessed by authorized personnel
- Shared with payment providers (PayTR) for transactions
- May be shared with authorities when legally required
- Never sold to third parties without your consent
Data Protection
- 256-bit SSL encryption
- Data stored on secure servers
- Regular security audits conducted
- Passwords are hashed and never stored in plain text
Cookies
Our service uses cookies to improve your experience:
- Session cookies: to maintain your login session
- Preference cookies: to remember your settings
- Analytics cookies: to improve our service
You can disable cookies in your browser settings, though some features may be affected.
Data Retention
Your data is retained as long as needed to provide the service. When you delete your account:
- Profile information is deleted immediately
- Data is fully removed after 30 days
- Legally required data may be retained longer
Your Rights
- Request access to the data we hold
- Request correction of inaccurate data
- Request deletion of your data
- Object to data processing
To exercise these rights, contact us via our contact page.
Third-Party Services
- PayTR: for payment processing
- Cloudflare R2: for file storage
We recommend reviewing their privacy policies.
Policy Changes
We may update this Privacy Policy from time to time. When significant changes are made, we will notify you by email. Continued use constitutes acceptance of the changes.
Contact Us
Questions about privacy? Reach out via our contact page.